A wealth of information about managing and maintaining Blackboard systems; training instructors and faculty; developing engaging courses; and innovative uses of Blackboard software lives within the Blackboard community itself. To tap into these resources we recommend you
- Join (or start) a user community. Local, regional and special-interest communities are great places to get ideas, lessons learned, and to share best practies.
- Join a community listserv. There are a number of Blackboard- and eLearning-centric listservs available to help you.
- Search CommunityLINK. This feature available to System Administrators on Behind the Blackboard allows you to find System Administrators at institutions who are using Blackboard in the same way as you are, or plan to in the future.
Of course Support for your Blackboard installation is just a phone call or a mouse click away. No matter what your question or issue Blackboard has a support resource for you.
- Behind the Blackboard - the Blackboard Support extranet available to System Administrators and Developers. Research your question in the Knowledge Base wiki. (Behind the Blackboard account required for access)
- EduGarage.com - the website dedicated to all things Building Blocks or PowerLinks related. This Developer-centric resource has our free Software Development Kit (SDK), tutorials, sample code, discussion forums and more.
- Ask Drs C - a question-and-answer service moderated by a panel of client experts. These dedicated Drs C are available to answer your questions about all aspects of Blackboard software.