Are you upgrading to Release 9.0 for Blackboard Learn? Here's the place to find others who are having questions about it. We'll have discussions and topics among users about the challenges they found and more importantly, resolutions they have come across. Please note that Blackboard Support is not monitoring this group. Its just for us to be able to talk amongst the community. If you have a support ticket, you should put in a case on Behind the Blackboard.
I have created the site: https://wikis.utexas.edu/display/bbsupport/
I have just started the site so many of the links refer back to our current site.
Content can be created or modified during this development effort.
The site uses Confluence (same one that Bb, Inc. uses). I welcome everyone interested in working together to send an email message with your name and e-mail address to blackboard@austin.utexas.edu and then I'll send you a login ID/password.